This article is about creating a new project from Localization Hub. If you'd like to know how to create a translation project from your CMS, read the corresponding guide:
To send one or several content items to a translation tool, follow the simple steps below.
General
1. From the dropdown in the top left corner, select the Workspace you need.
2. Open the New Project page from the vertical menu.
Cannot find the "New Project" page?
If you are unable to locate the New Project page, please ensure that the option to create new projects from the portal is not disabled.
3. Select a service you would like to order. A service defines a set of settings used for content transferring.
4. Select Domain.
Can't see Domains?
If you can't see domains, this means that either there are no domains set up in Localization Hub or they are not connected to the service you selected.
5. Select the Requested due date (optional). It is the date by which you expect the project to be completed. Translators can view this date in the Localization Hub.
This date appears in the Due column within the table listing all jobs in the project.
Once translators set the due date, it will be displayed in the Actual Due column.
For new projects: The requested due date is assigned to both the entire translation project and all jobs created within it.
For existing projects: If you add jobs to an existing project, the requested due date applies only to the new jobs and does not affect the overall project due date.
6. Select the Project type — Personal or Shared.
Personal — only you and users with "Access all projects" permissions can view and manage the project.
Shared — everyone with access to the same Workspace can view the project and add jobs to it.
7. You can create a new project or add content to the existing one.
Select New if you need to create a new project.
Select the project number if you would like to add jobs to the existing project.
If only the New option is visible, no projects match the selected parameters (Service, Domain, Project Type).
8. Provide the project name.
Each project is given a specific automatically-generated number but you can provide a user-friendly name. This option is available only for newly created projects.
9. Add instructions to the Briefing.
The instructions will be added to all jobs and seen as tooltips near the Jobs' IDs in the Jobs tab in the Project. These instructions will also be sent to the translation tool or other systems encoded in the XML file.
10. Select the Cost Center. Cost Centers help to define to which department the project must relate.
Can't see Cost Centers?
If you can't see cost centers, this means that either there are no cost centers set up in Localization Hub or they are not connected to the service you selected.
Content selection
1. Check the content items you need to order for translation in the content tree.
If you need to find a certain content item, use search, Last Updated and Content type filters. After you choose the filters, click the Apply filter button.
Note: the filters can be different for different CMSes.
When you click on a specific content item, you will see detailed information about the content item in the right sidebar.
To expand or collapse the content tree, use the button in the right corner above the content tree. There, you’ll also find the refresh button that you can use if you need to instantly reload the tree.
When selecting items in the content tree, you may notice that some items have more light grey colors and are in italics. Such items can’t be selected as they are either virtual elements or do not correspond to the filter options and are shown only for the correct structure of the content tree.
2. Check New or outdated content in case you need to order for translation only those content items that have changed since the last order.
How to use this feature?
You can check the entire tree or particular folders. Our system will filter the items that have not changed. That way only new items or items that have changed since the last order will be added to this project.
Note: our system remembers the version of the content item if it is provided by the CMS. If CMS doesn't have content versioning, the system won't be able to identify if the content is outdated.
3. After you checked all necessary content items, click Next to move forward.
Languages
Check the required target languages and click Next.
In case you have one target language and multiple source languages, please read how to create projects with multiple source languages.
Summary
At the end of the order form, you’ll either create a new project or add jobs to an existing one — based on your earlier selection.
Create – Starts a new project without launching it. You can add more jobs later.
Create & Launch – Creates and launches the project immediately. No further jobs can be added.
Add jobs – Adds jobs to an existing open project. You can continue adding more before launch.
Add jobs & Launch – Adds the jobs and launches the project in one step.
💡 Button names may vary depending on your service setup (e.g., “Submit” or “Send for Translation”).
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